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Privacy Policy - Protecting Your Personal Data
Last Updated: May 7, 2023
Introduction
Sexie Lingerie (hereinafter referred to as "Sexie Lingerie", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy (the "Policy") explains how we collect, use, disclose, and safeguard your personal data when you visit our Website at https://sexielingerie.co.uk (the "Website").
Sexie Lingerie is headquartered in London, United Kingdom, and we ship orders to the UK, Europe, and other major countries. This Policy complies with the UK's Data Protection Act 2018 and the European Union's General Data Protection Regulation (GDPR). By using our Website, you consent to the data practices described in this Policy.
Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We collect personal data from you when you:
- a) Make a purchase on our Website;
- b) Sign up for our newsletter or other promotional materials;
- c) Create an account on our Website;
- d) Contact us via email, phone, or social media channels;
- e) Participate in surveys, contests, or promotions.
The types of personal data we collect include:
- a) Name, email address, phone number, and shipping/billing address;
- b) Payment details, such as credit card or PayPal information;
- c) Login credentials, such as username and password;
- d) Any other information you choose to provide when contacting us or participating in our activities.
How We Use Your Information
We use your personal data to:
- a) Process and fulfil your orders, including sending you an order confirmation and shipping notifications and providing customer support;
- b) Personalise your shopping experience, including offering products and promotions that may interest you;
- c) Communicate with you about your account, our products, services, promotions, and events;
- d) Manage and maintain your account with us;
- e) Respond to your inquiries and requests;
- f) Improve our Website, customer service, and product offerings;
- g) Detect, prevent, and address fraud, security, or technical issues;
- h) Comply with legal obligations, court orders, and government requests.
Information Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- a) With service providers, such as payment processors, shipping carriers, and email service providers, to fulfil your orders and provide customer support;
- b) With analytics and advertising partners to improve our Website, products, and services;
- c) In the event of a merger, acquisition, or sale of all or a portion of our assets to the respective buyer or successor;
- d) If required by law, court order, or government request.
Your Rights and Choices
Under the GDPR, you have the following rights:
- a) To access, rectify, or erase your personal data;
- b) To restrict or object to the processing of your personal data;
- c) To obtain a copy of your personal data in a portable format;
- d) To withdraw your consent to processing your personal data at any time.
- To exercise these rights or update your personal data, please contact us using the details provided in the "Contact Us" section below.
Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, use, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Third-Party Links
Our Website may contain links to third-party websites, products, or services. This Policy does not apply to the information practices of these third-party websites, and we encourage you to review their privacy policies before submitting any personal data to them.
Children's Privacy
Sexy Lingerie's Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18 years old. If you are under 18, please do not use our Website or submit any personal data to us. If we become aware that we have collected personal data from a child under 18, we will take steps to remove that information from our systems.
Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy on our Website and indicate the "Last Updated" date at the top of the Policy. Your continued use of our Website after any changes to this Policy constitutes your acceptance of the updated Policy.
Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us by:
Email: support@sexielingerie.co.uk
Phone: +44 7378484001
Address: Sexie Lingerie, London, United Kingdom
For more details, you can reach out to us using the contact form, and we highly suggest you to please visit our terms of service page.